Privacy Policy



The Ascot Day Centre takes your privacy seriously and want you to understand our practices with respect to the handling of your personal data and how we support your rights regarding it.  This privacy notice explains how we do this.

Our site does contain links to other web-sites.  Please note that we have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


When we collect your personal data and why?

If you decide to contact us via our website, by phone or by a visitor walk-in enquiry you may be asked to submit limited personal data which is necessary for us provide you with further information about our services.  This is completely voluntary.

If you become a member or a volunteer, we will request personal data from you, relevant to your membership or volunteer status. In these cases, the following policies apply:

Sharing your personal information with third parties

In certain cases, we need to share your data with third parties. We require third parties to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.


Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. In practice, this means for up to 6 months after your membership or volunteer status has ended.


Your rights in connection with personal information

The law grants you the rights listed below:

  • Request access to your personal information we hold about you.
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information
  • The right to withdraw your consent for use of your personal information at any time.


When we collect browsing information

On your first visit to our website you will be asked (by a notification banner) to accept our use of cookies and similar technologies.  We’d like to explain how we use these technologies.

To learn about what cookies and similar technologies are, we recommend that you visit the following third-party website:

Like other websites, we use cookies for a variety of purposes.  These technologies collect information about your device hardware and interactions with our website.

This information helps us to:

-continuously improve our site by analysing where, on which types of devices and how our site is used, how many visitors we receive, and where they click through to the site from;
-remember you in case you re-visit our site, so we will know if you have already been served with cookies and/or banners.

To delete or stop cookies being placed on your computer, please check the help menu of your internet browser.  Blocking cookies may reduce the functionality of this website.


Your rights, complaints and how to contact us

If you believe or know the information we process about you is incorrect you can request to see this information, and have it corrected or deleted. You can request that we remove your personal information from our databases at any time, but as this may mean that we cannot provide the services of the Day Centre, your membership may need to terminate.

If you wish to raise a complaint on how we have handled your personal data, you should contact the Chairman of the Ascot Day Centre SWMBKS to have the matter investigated:

If you are not satisfied with the Chairman’s response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office:


Users will be notified by email regarding changes to this privacy policy, however any changes may be made at the discretion of the Ascot District Day Centre. without notice prior to the new effective date. Date of current privacy policy implementation: 30/10/18